Collection Team Leader #PFS860105

Job Overview And Responsibility

Daily
• Daily Monitoring, Controlling & checking the working of the agents, on the floor.
• Ensuring daily productivity targets, for all agents are met.
• Daily Briefing for the agents.
• Ensure Agents follow guidelines, SOP & Quality Control.
• Coaching, mentoring of the low­performing agents.
• Review performance by agents.
Weekly
• Review performance of every Collection team member
• Review result for QC collection team
Monthly
• Finalize performance collection overall base on (break down per desk)
• Compile report performance collection
• Prepare incentive calculation based on performance and scheme
• Prepare overtime to propose for desk collection, admin support
• Coaching low­performance desk collection team member

Required Skills and Experience

• Experience as team leader or supervisor collection, at least for 2 year
• Good knowledge of collection
• Good leadership can build and lead a team
• Can read collection reports
• Good understanding of control, monitoring, and coaching
• Able to speak English min. passive
• Able to work under pressure and target

Why Candidate should apply this position

Starting with instant e­commerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the
fastest growing economic regions globally. Our first product, which integrates at merchant checkout, qualifies ecommerce buyers for instant e­commerce purchase financing at rates, which are much lower than consumer finance
companies. We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk
and fraud from multiple data sources: phone, social networks, telco, financial, and location data.

• Learn from the best:
+ CEO ­ previously, cofounder of APAC’s leading independent digital media and technology company with 300
employees, $70m+ venture capital raised
+ CTO ­ 15 years of experiences in consumer products
• We convert our industry­leading research and knowledge into your power. This is the best place to gain your knowledge
and experience in company technologies.
• Excellent and competitive salary package
• Opportunities to gain hands­on experience in cutting­edge technologies.
• Salary review based on performance upon request.
• Insurance provided
• Unlimited potential for career growth because we are fast­growing.
The company has raised more than US$100m in VC funding
from top investors and has won multiple awards: top 100 company globally, #1 company startup in SEA, and top 30 global
startups by Google.

Prefer if candidate have

Require English proficiency to work with our team in Singapore and Jakarta.

Reporting to

Head of Collection

Interviewing Process

(1) Interview with HR and Head of Collection; (2) Interview with Country Head